Shipping Policies

1. Domestic Shipping:
1.1 Processing Time:
Orders are typically processed and dispatched within 1-2 business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.

1.2 Shipping Methods:
We offer standard and expedited shipping options for domestic orders. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 1-3 business days.

1.3 Shipping Charges:
Shipping charges are calculated at checkout based on the weight of the items and the destination address. Free shipping may be offered for orders exceeding a specified amount, and promotions may be available from time to time.

2. International Shipping:
2.1 Processing Time:
International orders are processed within 1-3 business days from the date of purchase. Customs clearance may cause additional delays, which are beyond our control.

2.2 Shipping Methods:
International orders are shipped via standard international shipping. The delivery time varies depending on the destination but generally ranges from 7 to 21 business days. Please note that shipping times may be affected by customs procedures in the destination country.

2.3 Shipping Charges:
International shipping charges are calculated at checkout based on the weight of the items and the destination country. Customers are responsible for any customs duties, taxes, or fees that may apply upon import.

3. Order Tracking:
3.1 Tracking Information:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the status of your order by using the provided tracking information.

3.2 Tracking Updates:
Tracking information is updated regularly. However, there may be some delays in tracking updates, especially during peak seasons or due to factors beyond our control.

4. Delivery Issues:
4.1 Address Accuracy:
Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery caused by incorrect addresses.

4.2 Lost or Stolen Packages:
If your package is lost or stolen, please contact our customer service team. We will assist you in initiating an investigation with the shipping carrier.

5. Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery or an incorrect address provided by the customer, we will contact the customer to arrange reshipment. Additional shipping charges may apply.

6. Contact Information:
If you have any questions or concerns regarding our shipping policies, please contact our customer service team at [info@sifaayurveda.com] or call [+91 999 0514 916].

 

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